Privacy policy

1. Data controller

• Trade name: Balumio Software
• Owner / Company name: Alexandre Villarroya
• NIF: 46068133F
• Address: Calle Bilbao, 99, 08005 Barcelona
• Contact email: legal@balumio.com

This policy applies to the marketing website of Balumio (balumio.com) and to the data provided through its contact form. It does not cover the processing of data from bookings managed by the venues using the Balumio platform, which is governed by an independent processing agreement between Balumio and each venue.

2. What data do we process

By filling out the contact form on this website, we process the following data that you provide voluntarily:

• Name
• Business name
• Email address
• The content of the message you send us

3. Purpose of processing

We use this data solely to respond to your business inquiry and, if you authorize us, to follow up on Balumio. We do not use this data for other purposes nor do we share it with third parties for advertising purposes.

4. Legal basis

The legal basis for this processing is your consent, given when filling out and submitting the contact form.

5. Retention period

We keep your data as long as the business relationship lasts or until you request its deletion, and in any case for the legally required periods.

6. Recipients

Your data is not shared with third parties, except for legal obligations. Providers who offer us technical services (for example, server hosting) may access them as data processors, with whom we have signed a confidentiality contract.

7. Your rights

You can exercise your rights of access, rectification, deletion, opposition, limitation of processing, and portability by writing to legal@balumio.com, attaching a copy of your identity document.

If you believe that we have not properly addressed your request, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).